Dictionary Support answers questions about words and meanings, corrections, giving, accounts and anything that does not work as it should.
Two ways to reach us
- The contact page: quickest for a question, a correction or an offer of help. No account needed.
- A support ticket: best when you want to follow a conversation over time. Choose Open Ticket from the Support menu.
Describe the issue
- Give the page address and what you were trying to do.
- Say what happened and what you expected.
- For a word, copy the headword and quote the meaning you are writing about.
- For a display problem, name your device and browser, and whether the site was in light or dark mode.
Screenshots
A screenshot helps with display problems and error messages. Crop it to the part that matters. Never send passwords or full card numbers.
After you send it
Keep the ticket number and reply in the same ticket. Word changes may take longer than technical fixes, because they are checked with fluent readers first.