Privacy Policy

1. Scope

This policy applies to the Jorai Dictionary website, its searchable Jorai–English dictionary, account area, contact and support forms, contribution checkout, announcements, and related pages that link to this policy.

It does not control the practices of independent third-party websites or services that have their own privacy notices.

2. Information we collect

Information you provide

• Account details, such as your name, email address, phone number, country, and login credentials when you register or use the client area.
• Correspondence and support information, including messages, corrections, language contributions, attachments, and ticket history.
• Contribution and order information, such as the selected contribution level, billing details, transaction status, invoices, and receipts. Full payment-card details are processed by the payment gateway and are not intended to be stored by this website.
• Mailing-list choices and any other information you choose to submit.

Information collected automatically

Our servers and service providers may receive limited technical data such as IP address, browser and device type, referring page, requested pages, dates and times, session identifiers, and security or error logs.

3. How we use information

• Provide, maintain, search, improve, and protect the dictionary and website.
• Create and manage accounts, contribution orders, invoices, support requests, and related records.
• Respond to questions, corrections, cultural or linguistic contributions, and technical issues.
• Send service notices and, when you choose to receive them, project news or mailing-list messages.
• Prevent fraud, abuse, unauthorized access, and other security incidents.
• Understand general site performance and improve accessibility and usefulness.
• Meet applicable accounting, tax, legal, and regulatory obligations.

We do not use personal information to make automated decisions that produce legal or similarly significant effects.

4. Legal bases where applicable

Depending on where you live, we may rely on one or more legal bases: your consent; performance of a contract or steps you request; our legitimate interests in operating, securing, and improving the project; and compliance with legal obligations. You may withdraw consent for future processing when consent is the basis, without affecting earlier lawful processing.

5. When information is shared

We do not sell or rent personal information. We may share only what is reasonably necessary with:

• Website and infrastructure providers that support hosting, account and order functions, backups, email, security, and support operations.
• Payment processors, such as PayPal or Stripe, to process contributions and manage payment records under their own privacy terms.
• Professional advisers or authorities when reasonably necessary to comply with law, protect rights and safety, investigate misuse, or establish or defend legal claims.
• A successor operator if responsibility for the project is reorganized or transferred, subject to appropriate notice and safeguards.

Service providers are expected to use information only for the services they provide and to protect it appropriately.

6. Cookies and technical logs

The site may use essential cookies or similar storage to keep you signed in, remember preferences such as theme or language, maintain a cart, protect forms, and support security. Optional analytics or marketing technologies will be used only when configured and where any required choice or consent has been provided.

You can change browser cookie settings, but blocking essential cookies may prevent account, cart, checkout, or security functions from working correctly.

7. How long we keep information

We keep personal information only as long as reasonably needed for the purposes described here, including account administration, support continuity, project records, fraud prevention, backups, and legal or accounting requirements. Retention periods vary by record type. When information is no longer needed, it is deleted, anonymized, or securely isolated until routine deletion is possible.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information, including access controls, software maintenance, backups, and secure payment processing. No website or transmission method can be guaranteed completely secure, so please avoid submitting unnecessary sensitive information through general forms or tickets.

9. Your choices and rights

Depending on applicable law, you may ask to access, correct, delete, restrict, or receive a copy of personal information, or object to certain uses. You can also opt out of mailing-list messages through the unsubscribe method provided or by contacting us.

Some records may need to be retained for security, accounting, dispute resolution, or other legal reasons. We may ask for reasonable information to verify your identity before completing a request.

10. International processing

The project and its service providers may process information in countries other than the one where you live. Where required, appropriate contractual or legal safeguards are used for these transfers.

11. Children

The website is a general educational and reference resource and is not directed to children under 13. We do not knowingly collect personal information from a child under 13 without appropriate authorization. If you believe a child has submitted personal information, please contact us so we can review and address it.

12. Links to other websites

The site may link to research, payment, social, or other third-party services. Their privacy practices are governed by their own notices, and we encourage you to review them before providing information.

13. Changes to this policy

We may revise this policy as the project, technology, or legal requirements change. The updated version will be posted here with a revised effective date. Material changes may also be announced through the website or other appropriate channels.